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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG | Hotel in West Des Moines

9.2 (949 Reviews) |  1 Bathroom
West Des Moines Hotel | Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel in West Des Moines

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 5:30 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out Check-out before 11:00 am contactless check-out available
Payment Policy Cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
240 Jordan Creek Pkwy, West Des Moines, 50266, USA

What Our Guests say 500 + Reviews

Sep 13, 2025 03:33:15 AM
Summary: Breakfast was terrible
William William
Aug 16, 2025 06:26:46 AM
Summary: Floor 3 reaked of human waste, elevators smelled disgusting as well. Pool was closed for maintenance, kids weren’t happy.
Aug 3, 2025 06:47:01 AM
Summary: I was traveling with family and needed access to a wheelchair. The staff made that available and had it available during our stay. Thank you for the great stay and friendly service.
Brian Brian
Jun 14, 2025 04:09:08 AM
Summary: Very nice and quiet hotel and delicious breakfast in great area
Vicki Vicki
Jun 13, 2025 07:14:44 PM
Summary: Good property
Brian Brian
Jun 12, 2025 08:33:51 PM
Summary: Staff was courteous and friendly. It is the cleanest and quietest hotel I have ever stayed at.
John John
May 28, 2025 12:52:33 AM
Summary: We were in town for a high School graduation. The accomodatins were great and the staff was excellent! Breakfast was very good with different selections and very clean.
Kelly Kelly
May 12, 2025 12:55:32 AM
Summary: Nice, updated property. Good price.
William William
Apr 17, 2025 09:57:27 PM
Summary: Everything was great, but if you expect people to help you with recycling at your breakfast station it would be nice if the garbage cans were open to use. No-one wants to open a nasty garbage can with their hands
Betsey Betsey
Apr 3, 2025 01:02:43 PM
Summary: Nice location very safe and quiet on the day I stayed - staff helpful also. Great for business
MARK MARK

FAQ's

Is this West Des Moines hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Des Moines hotel have a swimming pool?

Yes, this West Des Moines hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Des Moines hotel?

Best-rates for the West Des Moines hotel starts from $113 per night with includes Pool, Accessibility, Business Services, Toiletries, Breakfast, Kitchen, Parking, Bedding/Linens, Wellness Facilities, Child Friendly, TV, Security/Safety, Guest Services, Laundry, Air Conditioner, Wheelchair Accessible, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is West Des Moines hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Des Moines hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Des Moines hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Des Moines hotel?

Based on the information reported by the owner or manager, the West Des Moines hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Des Moines hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Des Moines hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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